Price Promise

Price Promise

We endeavour to have the best price we possibly can, thats why we offer our Price Promise.

If you can find a product at any other authorized Hikvision dealer at a cheaper price we will try our best to match it - all you need to do is make a note of the product number, its price and name of the seller and contact us with these details ahead of purchase either by telephone on 01706 646000 or via our contact page here.

Please allow upto 24 hours for verification

Terms and Conditions

Terms and Conditions

  • We do not price match resellers or auction sites such as Ebay or Amazon.co.uk. Factory outlets, home shopping networks, and liquidation sales are also excluded from the CCTV empire price match promise due to the large amount of grey import stock and lack of warranties
  • Price match will be compared against website advertised pricing only
  • Price match only applies against a single product purchase. Bundles or multi-product transactions are not included
  • Price match only applies to products purchased online. In-store purchases do not qualify
  • The competitor’s product must be identical to the one sold by CCTV empire including brand, model, size, warranty etc.
  • The competitor must be based in the UK and selling official uk authorised stock (no imports or grey market stock)
  • The item matched must be available for sale, in stock, and for immediate delivery or collection
  • The price match promise only applies to brand new products. Used or reconditioned products are not included
  • Any website pricing errors on either www.cctvempire.co.uk or the competitor's website are excluded from the price match promise as well as typographical errors, affiliate offers, voucher codes, gift vouchers, and any other media discounts
  • Rebates or benefits from competitor's price match promises are excluded
  • Competitions, free gifts, and giveaways are excluded from the CCTV empire price match promise
  • CCTV empire’s decision will be final on any claims made under our price match promise
  • We reserve the right to withdraw our price match promise at any time
  • These terms and conditions do not affect your statutory rights