Hikvision Systems On-Site Support / Assistance

CCTV Empire offer On-Site assistance with setting up your CCTV System / Troubleshooting Faults for Installers and School/Business customers.

CCTV Empire provide assistance with the following - This is available for systems sold by CCTV Empire or purchased elsewhere

• Remote access issues including Port forwarding
• Firmware upgrades
• Help diagnosing / fixing a fault
• Programming Hikvision Cameras/Recorders assistance
• Fault finding assistance
• Replacement hardware
• Smart event setup
• Alarm setup
• PIR / PA / Audio issues
• mobile notifications
• Downloading of footage
• iVMS Setup
• System commissioning 
• Remote troubleshooting assistance