On Site Assistance
Hikvision On-Site Assistance
CCTV Empire offer On-Site assistance with setting up your CCTV System / Troubleshooting Faults for Installers and School/Business customers.
CCTV Empire provide assistance with the following - This is available for systems sold by CCTV Empire or purchased elsewhere
- Remote access issues including Port forwarding
- Firmware upgrades
- Help diagnosing / fixing a fault
- Programming Hikvision Cameras/Recorders assistance
- Fault finding assistance
- Replacement hardware
- Smart event setup
- Alarm setup
- PIR / PA / Audio issues
- mobile notifications
- Downloading of footage
- iVMS Setup
- System commissioning
- Remote troubleshooting assistance